Diamond Cab Company is a Florida based Corporation operating since 1998. We operate in the tri-county area of Orange, Osceola, and Seminole counties. We are one of only five City-licensed taxi companies permitted by the City of Orlando to provide taxicab services in the City and at the Orlando International Airport. Diamond Cab Company is also one of four permitted companies authorized to service the Orlando/Orange County Convention Center. We currently provide on-demand taxi service at one of the local theme parks since December 2000. We also own and operate Diamond Limo, Diamond Transportation, Diamond Transportation Systems and Diamond City Cab.
Our fleet consists of 84 clean, late model vehicles that are well maintained at our facility. We maintain liability insurance that exceeds the requirements of the City of Orlando. In addition to taxicab services, we also provide Luxury Sedan, Limousine, and SUV services for guest visiting for business or leisure and for the local residents on a reservation basis. Our reservations and dispatch offices operate twenty-four hours a day, seven days a week. We take pride in being there when you need us and exceeding your expectation.
Diamond Cab Company is a certified Minority Business Enterprise by the City of Orlando and Orange County. Because of our high level of quality service and our attention to detail, we are an outstanding example of a Minority Business Enterprise.
As the population of Orlando continues to increase and we are still a popular tourist destination, Diamond Cab Company will continue to be a leading provider of transportation services.
To provide safe, reliable transportation service in vehicles that are clean, in good mechanical
working order and professionally driven for the comfort and convenience of the customer.
The fare shall be correct
The vehicle shall be clean inside and out
The response to a call for service shall be prompt and polite
The driver shall be polite, helpful and speak English
The vehicle shall have passed safety inspections
The vehicle shall be properly licensed and insured
The driver shall drive in a safe manner taking the best route
The driver shall attend orientation/training and be properly licensed
The company operates a 24-hour central dispatch system
The company provides on-going education to its managers
The company offers a proactive consumer dispute resolution program
The company adheres to a regularly scheduled preventive maintenance program
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